LLOC

IT advisory and managed services

Headquartered in Melbourne. Delivering across Australia and Asia-Pacific.

The IT function your organisation is missing.

LLOC is a multi-practice IT advisory and managed services firm. We plan, run and secure technology for organisations of 10 to 200 people, from Melbourne across Australia and Asia-Pacific.

  • 70+ years combined experience
  • 7am to 7pm AEST support hours
  • 4 delivery locations across Australia and Asia-Pacific
  • 1 business day response to every enquiry

Our position

The solutions you need already exist.

Most organisations do not need custom software. They need the right products, set up properly, and someone accountable for keeping them that way. We find the 90% fit that already exists, then close the gap with configuration and integration.

It costs less, it ships sooner, and it keeps working after the project ends. Our practice leads bring 70+ years combined experience to that judgement.

How we work

Capabilities

Three practices. One accountable team.

Managed services

Day-to-day technology, run to a standard you can see. Service desk, devices, Microsoft 365 and networks, with one accountable team.

View managed services in depth
  • Service desk

    Mac and PC support for your people, 7am to 7pm AEST, by phone, email and chat.

  • Device management

    Intune-managed laptops and phones that arrive configured, patched and encrypted.

  • Microsoft 365 administration

    Identity, mail, Teams and SharePoint set up properly and reviewed every quarter.

Security and compliance

Practical security aligned to Australian standards, with the evidence your auditors, insurers and customers ask for.

View security and compliance in depth
  • Essential Eight uplift

    Assessment and remediation across all eight strategies, prioritised by risk.

  • ISO 27001 and SMB1001 readiness

    Gap analysis, policy sets and control implementation ahead of certification.

  • PCI DSS

    Scope reduction and compliance for organisations that take card payments or hold donor data.

Cloud and integration

The right products, chosen independently and connected properly. We find the 90% fit that already exists and close the gap.

View cloud and integration in depth
  • Cloud migration

    Servers, files and line-of-business systems moved to Microsoft 365, Azure or the right SaaS platform.

  • Systems integration

    CRM, finance, payroll and operations systems that share data instead of spreadsheets.

  • Payments and eSignature

    Card payments, direct debit and digital signing built into the systems you already use.

Advisory

A virtual CIO for organisations without one.

Technology leadership for organisations of 10 to 200 people. A named practice lead sets the direction, holds your providers to a standard and reports to your board in one page.

  • Technology strategy tied to your plan

    A three-year technology roadmap in plain language, reviewed each quarter with your leadership team and revised when your plan changes.

  • Independent vendor advice

    We do not resell hardware or software. We recommend what fits, negotiate on your behalf and tell you when the answer is to do nothing.

  • A budget you can defend

    A technology budget that shows the board what each line does, what it replaces and what happens if you cut it.

  • Risk and compliance oversight

    Essential Eight, ISO 27001, PCI DSS and cyber insurance requirements tracked in one register and reported in one page.

Sectors

Built for the organisations we know best.

  • Not-for-profits

    Donor data, grant reporting and volunteers on their own devices, all on a budget that has to be explained to a board.

    • Microsoft 365 for not-for-profits
    • PCI DSS
    • Virtual CIO
  • Professional services

    Legal, accounting and consulting practices where client confidentiality and billable time set the priorities.

    • Identity and access
    • Device management
    • Cloud migration
  • Healthcare and allied health

    Clinics and allied health groups handling patient records across multiple sites and a rotating clinical workforce.

    • Essential Eight
    • Backup and recovery
    • Network and infrastructure
  • Manufacturing and distribution

    Warehouses, plant floors and offices that all need the same network, with systems that must talk to each other.

    • Systems integration
    • Network and infrastructure
    • Licensing and cost review
  • Education and training

    Independent schools and registered training organisations with students, staff and parents on one platform.

    • Microsoft 365 administration
    • Security awareness
    • Virtual CIO

Coverage

Headquartered in Melbourne. Delivering across Australia and Asia-Pacific.

Our practice leads work from Melbourne and deliver on site and remotely in Sydney, Brisbane and Singapore. Support runs 7am to 7pm AEST, and every enquiry gets a reply within one business day.

  • Melbourne Headquarters
  • Sydney Delivery
  • Brisbane Delivery
  • Singapore Delivery, Asia-Pacific

Standards and platforms we work to

  • ISO 27001
  • PCI DSS
  • Essential Eight
  • SMB1001
  • Microsoft 365
  • Intune & Defender

Start here

Book a consultation.

Tell us where technology is getting in the way. A practice lead replies within one business day, and the first conversation costs nothing.