Jobs

 
 List of roles we are currently hiring...
 
  • Systems engineer and Support Specialist

    We are currently seeking a systems engineer and support specialise for a permanent part-time role that will grow to full time. It would ideally suit someone who is studying or only looking for part-time work due to family or other circumstances. We are looking for someone who is an all-rounder, someone who is comfortable solving database problems to firewall problems Customer service skills are a major requirement, as a lot of time is spent working directly with clients either over the phone, email or at client sites to resolve problems. Stakeholder management is also key.

    We are looking for someone with the following experience;

    • Hardware, PC Desktop/Laptop and server hardware experience, installing and setting up hardware as well as operating systems from scratch
    • Microsoft Windows Server
    • Microsoft Windows Desktop OS
    • Microsoft Office - all versions
    • Cloud computing experience and skills, both SaaS and IaaS
    • Egnyte - hybrid cloud storage (IaaS), or similiar
    • Office365, working in a hybrid environent
    • Network Attached Storage (NAS) Systems
    • Networking protocols such as TCP/IP, Netbios, Bonjour etc
    • WiFi systems
    • Exceptional customer services skills
    • Strong analytical and problem solving skills
    Desired Experiences (although not required and we will provide on the job training as required)
    • VMWare ESXi
    • Experience with Apple Mac OSX
    • Firewall experience
    • ITIL Service Management
    • Database Skills
    • Zendesk

    Bonus points

    • Can speak portugese, as one of our clients has offices in East Timor
    • Certificate or Diploma in Information technology, or studying.

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